Last updated: August 18, 2026
Rose Bud Cleaning Service (“Rose Bud,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit cleanwithrosebud.com, request a quote, schedule service, communicate with us, or use our services.
Information We Collect
- Contact information: name, email address, telephone number, and service address.
- Service information: property details, requested services, preferred dates, access instructions, photos, and other information you choose to provide.
- Communications: messages, calls, emails, form submissions, and your SMS consent preferences.
- Website information: device, browser, IP address, pages viewed, and cookie or analytics information.
- Payment information: payment details may be processed by our payment providers. We do not ask you to submit payment-card information through our quote form.
How We Use Information
- Prepare estimates and respond to quote requests.
- Schedule, provide, manage, and improve cleaning services.
- Send appointment confirmations, reminders, service updates, and customer-support messages when permitted.
- Send occasional promotional text messages only when you give separate, express consent.
- Maintain records, prevent fraud, protect safety, comply with law, and enforce our agreements.
Text Messaging and Mobile Information
If you voluntarily opt in, Rose Bud may send text messages about estimates, scheduling, appointments, service updates, customer support, or—only with separate consent—occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Mobile information, including phone numbers and SMS opt-in or consent data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties except service providers that help us operate and deliver the messaging program, and only as necessary to provide those services.
How We Share Information
We may share information with vendors that help us operate our business, such as website, CRM, communications, scheduling, payment, analytics, and professional-service providers. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction. These disclosures do not permit recipients to use your mobile opt-in data for their own marketing.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the site, understand traffic, remember preferences, and improve performance. Your browser may allow you to limit or block cookies.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards. No system is completely secure. We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, and meet legal obligations.
Your Choices
- You may decline SMS consent and still request or purchase cleaning services.
- You may withdraw SMS consent at any time by replying STOP.
- You may contact us to request access, correction, or deletion of personal information, subject to legal and recordkeeping requirements.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy from time to time. The “Last updated” date shows when the current version became effective.
Contact Us
Questions about this Privacy Policy may be sent to rosebudpro.c.s@gmail.com or by calling (423) 218-9787.
For text-messaging rules, please review our SMS Terms and Conditions.